Choosing metrics that matter: the Top Two KPIs for Job Hackers

I’ve mentioned before that I’ve been slowly absorbing ‘The Book’ on modern web analytics, Web Analytics 2.0 by Avinash Kaushik. It’s taking a while due to the depth and detail which the author goes into on the subject, while covering everything from how to choose a web analytics platform (perhaps slightly dated now – the book was published in 2010) to the intricacies of how platforms define and track individual metrics. Don’t be put off by the exhaustive detail; the major strength of the book is that it outlines a universal process for understanding and using web analytics instead of presenting a one size fits all formula to copy. In that spirit, lets use the process to identify and understand the best metrics to use for job hacking, and share some tips on avoiding common mistakes Job Hackers may encounter along the way.

To combat the overwhelming amount of data gathered in the old “track everything” mentality, modern analytics best practices has shifted to finding one or two metrics that best represent the overall performance of your business. These Key Performance Indicators (KPIs) will be different for each website and each business, depending on the business model you are operating on or the specific outcomes and goals you are hoping to achieve.

So which KPIs should Job Hackers use to measure the success of their portfolio. I have identified two…

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What I’ve learned from 30 days of job hacking

I started this blog just over a month ago today. Since then, I’ve really pushed myself to use all of the methods I’ve shared to improve my own job search in the hopes of starting the new year with lots of employment leads and interviews. So far, I’d have to say it’s been a success. Lets review the main ideas of job hacking, and see what I’ve learned from each:

1. Creating an online portfolio to showcase your work – I’ve had a portfolio for a while, but writing this blog encouraged me to kick things up a notch and go the extra mile with SEO optimization and tweaking my HTML and CSS code to make the site look and feel smooth and professional. Since my website is one page, I also added a Google Analytics event tracker that reports every time someone clicks a work sample on my portfolio. This was to offset the high bounce rate (% of people who leave page immediately) I was getting for all visitors, which is a common problem with one page websites or blogs. Most web analytics services rely on internal link clicks to track time on page, and since there are no internal links on a one page website when visitors exit the page the platform has no way of knowing how long the visit lasted. I’ll talk more about common issues with web analytics reporting and metrics in the future, but for now just know that a high bounce rate isn’t always indicative of visitors leaving your site immediately (a very bad thing indeed).


Behold, the guts of my portfolio

2. Using UTM codes to track employer interest in your resume – This has been the most helpful and rewarding thing I’ve done, since I can now see exactly who is visiting my website. While not all visits result in an interview request, just knowing that my work is being considered is a huge psychological boost. Sending out applications and never hearing a thing back is one of the most frustrating things to deal with, and often leads to people feeling helpless and trapped. If you have any kind of online presence, start doing this already!

3. Segmenting your data to uncover job search insights – This has been the second most helpful technique I’ve learned, and has resulted in a greater understanding an appreciation of my Google Analytics dashboard and custom reporting. I’ve uncovered all kinds of weird tidbits of data, like the fact that I have a very dedicated fan in one of the international offices of a company that I applied to (but no call as of yet – don’t be shy anonymous fan!), or that most of my search traffic comes from the phrase “Ian Barnard design”, who is actually another dude in the UK who does amazing typography work. If I were selling a product, knowing the keywords that people were using to search for my website (even those that were sending bad traffic) would be a huge advantage. Sadly, the only product I’m only selling here is my skills…

4. Using A/B testing to perfect your resume and cover letter – The most difficult by far, mainly due to incomplete data. I can rig my applications to the hilt with UTM trackers, but it won’t stop someone who is reading my resume from just typing my URL directly into their browser, which will be logged as a direct visit. I have no way of knowing how many visitors are doing this, and it results in an incomplete data set which makes getting a sample size large enough to be statistically significant difficult. I still really like this idea though, and will work on ways to improve this – if anyone has any suggestions or tips, I’m all ears!

All in all, I’m very pleased with the results. I’m happy to report I’ve had interest and received calls from some great employers, and that these methods have proven to be a great way of showcasing my skills. Wish me luck for the coming weeks, and if you have any questions or want to chat about how these methods can help you in your job search, leave a comment or use the contact info on my portfolio.

I’d also like a give a quick thank-you to all the visitors and WordPress followers who’ve come to the blog in the past month! As of today (January 9, 2014) Job Hacking has had just under 150 visitors and 240 views, which is amazing. I’ve got some cool ideas to share in the near future, and I hope you continue to find the articles interesting and useful!